Finance

Receiving the monthly payout
You will receive the payment from RedMart 35 days after the end of the sales month e.g, you will receive the payment on 5th Sept for the sales in the month ...
Mon, 4 Mar, 2019 at 4:00 PM
Calculating commission & GST
RedMart is a GST registered company so we are required by law to charge GST on the commission. Below is the example on how we calculate the commission value...
Wed, 27 Feb, 2019 at 5:09 PM
Reading your monthly account statement
For each month of transaction, you can see your monthly account statement in the Finance section of Partner Portal. This page is generated after the month i...
Wed, 27 Feb, 2019 at 4:25 PM
Understanding the summary of the month
Explanation of the summary after image: The Summary table contains the following sections: (a) Items Carried Over: Items we have successfully pi...
Wed, 27 Feb, 2019 at 4:32 PM
Understanding the invoice of the month
After you select a month to view the monthly statement, you will recognise the following documents under the invoices section: RedMart Invoice show...
Wed, 27 Feb, 2019 at 4:32 PM
Understanding the invoice detail excel file
The excel file is organised into 4 tabs: Payout Details Returns Adjustments Fees   1. Payout Details (columns A to AC): Pick Up Date...
Wed, 27 Feb, 2019 at 4:34 PM
Understanding invoice adjustments
The invoice adjustments are lump sum that are added to your payout and are the equivalent of a debit note, or deducted from your payout and are the eq...
Wed, 27 Feb, 2019 at 4:34 PM
Undelivered items
Undelivered items arise from a variety of reasons: Customer cancelling the order Customer no-shows (when delivery man arrives, customer is absent) ...
Wed, 27 Feb, 2019 at 5:10 PM
Adjustments for undelivered items
Yes, you will be compensated for undelivered items less the returned items to you. All the items that are not suitable to be returned to you will remain und...
Wed, 27 Feb, 2019 at 5:12 PM
Returns process
NOTE: From January 2019 onwards, all items that fall under Alcohol category (except wines) that passes Quality Check will be returned to Seller. Every ...
Mon, 4 Mar, 2019 at 3:34 PM