Partner Portal & Store Management

Accessing Partner Portal
Log-in directly on Partner Portal using the registered email that you have given to your respective Acquisition Manager and the default password. Submit a r...
Mon, 4 Mar, 2019 at 3:51 PM
Change password
Go to “My Account” in Partner Portal, then select on “Change Password”.
Wed, 27 Feb, 2019 at 3:42 PM
Forget password
If you forget your password, follow the instructions in the video below. If you see error messages, please take a screen shot and submit a ticket to Par...
Wed, 10 Apr, 2019 at 5:43 PM
Locating your Store ID
Store IDs are unique to all RedMart Specialty Stores. Store IDs begin with "MP" and up to 5 digits after. To locate your Store ID,  Log-in ...
Thu, 22 Aug, 2019 at 3:46 PM
Receiving an error message upon log-in
First, please ensure you are logging in from    Error Message: "Sorry, we don't seem to recognize you"  This...
Wed, 27 Feb, 2019 at 3:48 PM
Adding access to Partner Portal
Drop an email to Partner Support at with the contacts that you would like to have access to Partner Portal in this format...
Mon, 31 Aug, 2020 at 12:57 PM
Updating store image & description
To update your store image, email Partner Support at with your store image (banner / logo) and store name.   Store Logo...
Mon, 31 Aug, 2020 at 1:12 PM
Checking your stock levels
You can check your stock level in the Products section of Partner Portal.  Log-in to Partner Portal, select Products and refer to the column “Stock” ...
Wed, 27 Feb, 2019 at 3:56 PM
Importance of updating stock
Customers feel satisfied when their orders are fully fulfilled. You play an important role in this and this involves frequent monitoring of stock levels. To...
Wed, 27 Feb, 2019 at 3:57 PM
Updating stock in Partner Portal
There are 2 ways to update stock in Partner Portal: Individually and in Bulk.   To update your stock individually, go to the Product section in Partner Po...
Wed, 27 Feb, 2019 at 4:02 PM