Partner Portal & Store Management

Accessing Partner Portal
Log-in directly on Partner Portal using the registered email that you have given to your respective Acquisition Manager and the default password. Submit a r...
Mon, 4 Mar, 2019 at 3:51 PM
Change password
Go to “My Account” in Partner Portal, then select on “Change Password”.
Wed, 27 Feb, 2019 at 3:42 PM
Forget password
If you forget your password, follow the instructions in the video below. If you see error messages, please take a screen shot and submit a ticket to Par...
Wed, 10 Apr, 2019 at 5:43 PM
Receiving an error message upon log-in
First, please ensure you are logging in from https://partners.redmart.com/    Error Message: "Sorry, we don't seem to recognize you"  This...
Wed, 27 Feb, 2019 at 3:48 PM
Adding access to Partner Portal
Submit a request to Partner Support with the contacts that you would like to have access to Partner Portal in this format: Name of new contact: Store ...
Wed, 27 Feb, 2019 at 3:49 PM
Updating store image & description
To update your store image, submit a request to Partner Support with your store image (banner / logo) and store name.   Store Logo Format:  JPG / Dimen...
Wed, 27 Feb, 2019 at 3:55 PM
Checking your stock levels
You can check your stock level in the Products section of Partner Portal.  Log-in to Partner Portal, select Products and refer to the column “Stock” ...
Wed, 27 Feb, 2019 at 3:56 PM
Importance of updating stock
Customers feel satisfied when their orders are fully fulfilled. You play an important role in this and this involves frequent monitoring of stock levels. To...
Wed, 27 Feb, 2019 at 3:57 PM
Updating stock in Partner Portal
There are 2 ways to update stock in Partner Portal: Individually and in Bulk.   To update your stock individually, go to the Product section in Partner Po...
Wed, 27 Feb, 2019 at 4:02 PM
Issues with updating stock
 If you received either of these error messages:   1) The following products could not be identified: (List of product codes) - this could be due to: I...
Wed, 27 Feb, 2019 at 4:03 PM