Items Returned to Sellers

Undelivered Items That We Return To You - How Does It Work?
Every week, we process the undelivered items, which means we Quality Check all the items that for any reason, did not reach the customer.  Every Monday,...
Mon, 23 Jul, 2018 at 5:21 PM
Will I Get Paid For The Returned Items?
All the undelivered items that are returned to you (returned items) will be written off (deducted) from your monthly payout as seen in (j) and (k): where ...
Tue, 24 Jul, 2018 at 3:50 PM
Why Are We Applying The Commission On The Items We Returned?
In the usual circumstances, when there is a sale of your item, we will pay you the selling price less the agreed commission. Hence, when we deduct from ...
Tue, 24 Jul, 2018 at 3:54 PM
When Will I Receive My Undelivered Items?
Once you have received the email regarding the Undelivered Items to be returned to you, you can expect to receive the items the same week. All the items...
Fri, 10 Mar, 2017 at 4:01 PM
One or More Items Have Still to be Returned to Me. What Should I Do About This?
If you are checking the "Pending Returns" tab and one or more items of that list haven't been returned to you just yet, you should consider t...
Tue, 24 Jul, 2018 at 2:36 PM