Getting Ready for the Pick Up

How Do I Know When An Order Will Be Picked Up By You?
If you want to assess which items should be prepared for a certain pick up day, you should check the tab "Pick ups" in the section "Orders&qu...
Tue, 22 Aug, 2017 at 11:05 AM
What is the Pick Up Tab and Which Information You Provide There?
As mentioned in this article, the Pick Up tab gives you the indication of when a particular order will be picked up by us on a certain date. Everyday, t...
Tue, 5 Sep, 2017 at 5:53 PM
What Is The Pick Up Request E-Mail?
Even if you can check on Partner Portal which items you should prepare on a certain pick up date, everyday we will send you an email to recap what to get re...
Tue, 5 Sep, 2017 at 5:53 PM
What Kind Of Information Do You Provide With The Pick Up Request Email?
For the Pick Up request, we will show you the items that we are going to pick up from you today. It will show you the Product Name, Size of the item (packag...
Tue, 5 Sep, 2017 at 5:54 PM
I Did Not Receive My Pick Up Request. What Should I Do?
If by 12.30 PM, you do not receive any of email with regards to pick up request, please check in your spam folder first. If the email is not there, please i...
Thu, 27 Jul, 2017 at 5:04 PM
Why Do I Need To Fulfil An Order That I Have Already Fulfilled Previously?
In some cases, due to the no shows from customers, we are unable to deliver those items during the first shipment. Some of these customers will request ...
Tue, 5 Sep, 2017 at 5:54 PM
How Should I Prepare The Items For The Pick up?
If you have read the pick up request email, or you have gone to the Pick Up tab in Partner Portal, you should have the list of items to be prepared. If ...
Fri, 18 May, 2018 at 1:44 PM
What is the Acceptable Expiry Date?
In the Pickup list in Partner Portal and in the Pickup Request Email, you will see a column indicating the minimum Acceptable Expiry Date for pick up (see s...
Fri, 18 May, 2018 at 1:46 PM