How to read the Monthly Account Statement

Glossary: Finance Terms
Items Delivered: These are the items we successfully delivered to customers during the current month, include items picked this current month and previous...
Thu, 7 Sep, 2017 at 3:21 PM
What Is the Finance Section? When Is It Updated? [Updated]
For each month of transaction, we generate a specific page in the Finance section of Partner Portal. This page is generated after the month is fully conclud...
Tue, 26 Sep, 2017 at 10:58 AM
How Do I Check the Monthly Payout In Partner Portal? [Updated]
To view the payout for a specific month, follow the following steps: Login to Partner Portal Enter your Store name (if you have more than 1 store, el...
Tue, 26 Sep, 2017 at 10:56 AM
What Information is Provided In The Summary Table? [Updated]
If you look at the Summary table in the Finance section of Partner Portal, you will recognise the following sections: (a) Items Carried Over: Items we h...
Tue, 26 Sep, 2017 at 10:56 AM
What is Invoice of the Month? [New]
For each month of transaction we generate two invoices and they can be found in Partner Portal, under the Finance section. This page is generated after the ...
Tue, 26 Sep, 2017 at 11:13 AM
What Is In The Invoice Detail Excel File?
The excel file is organised in three tabs: FIRST TAB - PAYOUT DETAILS From column A to O: Pick Up Date is the date that we picked up items ...
Mon, 3 Apr, 2017 at 1:21 PM
What is Document History?
For every month of transaction, an invoice will be generated in Partner Portal. In cases when we have to regenerate any of your invoice (e.g. for discrepanc...
Mon, 4 Sep, 2017 at 4:51 PM
What are "In Transit" items?
"In Transit" items are all those items that were picked up from you on a certain month, but they are serving orders that have a delivery date happ...
Tue, 11 Jul, 2017 at 11:33 AM
What is an Invoice Adjustment?
The invoice adjustments are lump sum that can be paid to you (positive sign in the summary) and are the equivalent of a debit note, or or deducted from...
Mon, 17 Jul, 2017 at 3:30 PM
How Is The RedMart Commission Calculated?
RedMart is a GST registered company so we are required by law to charge GST on the commission. Following, a brief explanation and example on how we will cal...
Fri, 10 Mar, 2017 at 3:45 PM