A marketplace is by definition an arena where commercial dealings are made between sellers and customers. To be a real marketplace, our sellers have to invoice customers directly.


Follow these steps to set up the invoicing system for your Marketplace store:

  1. Choose a Prefix that you want to use for invoicing RedMart orders. This prefix can be used by your accounting software to identify RedMart store invoices. Note: Choose a Prefix that makes sense to you and fits your accounting software. Prefix can be in any alphanumeric length and special characters)

  2. Send the prefix via a request to Partner Support so that we can set it up for you

  3. All your orders will generate an invoice directly to the customer and will contain your invoice ID (prefix) - as seen in Customer Orders under the Orders section

  4. You can print all your invoices one by one or download the orders in bulk in Partner Portal via Customer Orders under the Orders section


RedMart invoices have a different sequence and are unique for each store listed. 


If you need to tally the invoice produced by RedMart with your own invoicing system, you have two options:

  1. You can create a RedMart “store” in your system where you can use the invoice number generated and available in Partner Portal (and in the Pick Up request/Daily Report etc);

  2. If you are not able to create a “store” in your system, every month you may issue an invoice that follows your sequence and aggregates all the invoices generated by RedMart on your behalf for that month. You can then download the RedMart invoices from Partner Portal and use them as a supporting document for the invoice issued within your system. As the invoicing in your system is for your internal use and the invoice generated in this framework won’t be issued to the Customer, that won’t represent any form of double invoicing.