(A) Product Information that can be edited in Partner Portal | (B) Product Information that can be edited via Template Submission |
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(B) Editing Product Information via Template Submission
STEP 1: Download the templates (attached at the end of the article):
- Basic Information (e.g. Product name, Country of Origin, Brand)
- Basic Information + Other Attributes (e.g. How to Use, Age Range, Storage Guidelines, Dietary Information)
STEP 2: Fill out the template with RPC (mandatory) and enter the new values for the fields that you wish to edit - you may leave the other fields blank
STEP 3: Rename file as "CATEGORY_STORENAME_ProductInfoEditing" e.g. Frozen_UDDERS_ProductInfoEditing (Input the product category that makes up the majority of the products)
STEP 4: Attach the file in an email to rm_mstsupport@care.lazada.com
IMPORTANT
- Please note that if you wish to change the pack type of an existing product, from one to the other, you are required submit it as a new product listing.
- Do not contact rm_mstsupport@care.lazada.com for any other issues besides updating product information WITH templates provided herein