To update your store image, email Partner Support at
rm_partnersupport@care.lazada.com with your store image (banner / logo) and store name.
Store Logo Format:
JPG / Dimensions: 200x200 pixels
Resolution: 72 DPI
Colour Mode: RGB (not CMYK)
Logo on white background
Banner Format:
File Format: JPEG
Dimensions: 665 x 370 pixels
Resolution: 72 DPI
Colour Mode: RGB (not CMYK)
You can refer here for more information about the creative guidelines.
To update your store’s description,
email Partner Support at rm_partnersupport@care.lazada.com with
Subject: [Store Name] - Logo/Banner/Description and the new text (max. 250 characters).