Submit a request to Partner Support with the contacts that you would like to have access to Partner Portal in this format:
Name of new contact:
Store Name on RedMart:
Mobile Phone Number:
Purpose of adding the email (if to receive the Daily Report or the Pick Up request or both)
After receiving a confirmation from Partner Support that the new contact has been added - wait for about 10 mins and try to log-in to both Redmart.com and Partner Portal using that email address and the default password.