If you have prepared the items according to the pickup list you have seen in Partner Portal, please adhere to that. Call the Operations Hotline +65 8821 6826 to verify the list of items with us.

In the event where the driver is asking for more quantities or other items that are not on your pick up list, please DO NOT provide our driver anything that is NOT in your pickup list.

We apologise if this happens, this could be a result of the lag in the updates pushed to the driver's device or a glitch.