To list new products to your store, please follow the steps below.


1. Listing new products

1. Download and fill in the respective product templates


New Product Template - All Categories

New Product Template - Food Commodity / Food Impulse / Beverage / Alcohol

New Product Template - Health / Beauty / Baby

New Product Template - Books

New Product Template - Dairy / Fresh / Frozen / MS / Bakery

New Product Template - Home & Outdoor / Household / Pets

If your products fall under the category group of:

1. Beauty, Health, Baby:

Products including but not limited to: Baby toys, baby wipes, baby food, pacifiers & teethers, diapers, hair care, hair styling, oral care, fragrance & deodorants, first aid, medicine, vitamins & supplements, etc.

ATTENTION HEALTH, BEAUTY AND BABY SELLERS: Please note that new listings for these categories are currently being reviewed. We strongly advise you to email Partner Support (rm_mstsupport@care.lazada.com) first (see below) with a preliminary list of products you want to upload BEFORE you fill up the new product listing template.

2. Books 

3. Dairy & Chilled, Fresh, Frozen, Meat & Seafood, Bakery:

Products including but not limited to: Fresh milk, fresh fruit juice, ice cream, deli & cooked meat, chilled desserts, baked goods & desserts, loaves & artisanal breads, etc.

4. Food Cupboard, Alcohol, Beverages:

Products including but not limited to: Chocolate & sweets, cooking sauces, pastes & kits, condiments & dressings, home baking & sugar, canned food, breakfast cereal, pasta, beer, alcohol, wine, spirits, water, soft drinks, energy drinks, juices, health drinks, etc.

5. Home & Outdoor, Household & Pet:

Products including but not limited to: Kitchen & dining, utility, bathroom, automotive, sports & outdoor, electronics & appliances, furniture, home decor, candles & home fragrance, etc.

ATTENTION HOME & OUTDOOR SELLERS: Please note that new listings for these categories are currently being reviewed. We strongly advise you to email Partner Support (rm_mstsupport@care.lazada.com) first (see below) with a preliminary list of products you want to upload BEFORE you fill up the new product listing template.

6. Multi/All-Categories:

If your products fall under multiple categories that are not grouped together (e.g Bakery and Food Cupboard), please use the All Categories template

2. Export and email the form(s) to Partner Support

For existing sellers, fill in the sheet accordingly and rename the sheet with the NIS_[Category]_Store Name_No. of SKUs. Export the Excel file, then email the file to rm_mstsupport@care.lazada.com.

If you are a new seller listing for the first time, please send it to your acquisition         manager.

3. Booking an Imaging and Dimension-taking service for newly listed products

After the new products have been created and are already visible in your Partner Portal, you can proceed to book an Imaging & Dimension-taking Service (photoshoot or image editing & dimensions) via Partner Portal.

For seasonal product listings, please email us accordingly at rm_mstsupport@care.lazada.com with Subject: [Store Name] - Issue Detail (whichever is appropriate).

A. DIMENSION GUIDELINES

Before you list items, please ensure that the items do not exceed the given dimension guidelines.

  • Fresh/Frozen - L42 x W28 x H20cm (Weight limit - 20kg) (During pickup and delivery, temperature controlled items should always be contained in a tote to maintain freshness.)
  • Ambient (Bulky) - L45 x W31 x H90cm (Product will not fit into tote due to height)
  • Ambient (Tote) - L45 x W31 x H30cm (Product fits inside the tote)

         Weight Limit - 25kg

NOTE: If you would like to list additional products on the new RedMart on Lazada, you will continue submitting your new item listings as per today’s process through our Partner Support team.