To make a booking for Dimensions & Photography (sending your products down for dimensions taking and product photography) follow the steps below:


  1. In Partner portal under the Product section, select “Booking Request”

  2. Select Existing Products

  3. Select Dimensions & Photography

  4. In the RPCs to Submit field, choose the RPCs that you wish to make the booking for.

    • You may choose to select the RPCs using the drop-down list function, or

    • Simply type the RPC numbers

    • Limit: Max. of 100 RPCs
  5. Check that you have selected the correct options before you continue


In the booking summary, 

  1. Enter your Name,

  2. Contact number, and

  3. Email address

  4. Fill in your address for record purposes

  5. In the After Completion field, you have two options:

    • By default, it will mean that you do not want your products back after the imaging services

    • If you want your products back, select the button so it displays “YES” in green

  6. In the Notifications field, you have two options:

    • By default, it will mean you want to receive email notifications on the progress of your imaging service(s)

    • To not receive any notifications, select the button so it is grey in colour


Once you submit the request, a Booking ID# is generated along with the summary page.

Prepare to send your products to us according to these details;

  • Drop-off time & date - this date will be updated, always refer to each individual request for the specified date to drop-off products

  • Address - Dry items (level 6) and Fresh/Frozen items (level 7). Directions here

  • Booking ID# - which we will need upon receiving