NEW FEATURE RELEASE WEBINAR [LIMITED TIME ONLY]


Title & Content
Time
Date
Availability

Partner Portal - New Booking Request Feature

Who should join? 
  • Person managing the store's catalog on RedMart (i.e. management of stock, promotions, orders, pickup) 
  • Person managing Partner Portal for the store 

Topics Covered:
  • Learn how to make a booking for photography, dimensions & editing via Partner Portal 
10.00 AM
- 11.00 AM
Every WednesdayAvailable Register


MANDATORY WEBINARS


ALL new Sellers will need to attend 2 mandatory webinars before they are allowed to go Live on RedMart. 


If you have a new hire joining your company managing the RedMart Marketplace store, we would highly recommend you include signing up for below webinars as part of your new hires’ onboarding process to ensure he/she is fully updated on how we operate. 


Title & Content
Time
Date
Availability

Introduction to Marketplace Operations


Who should join?

  • Person(s) managing operations 


Topics Covered:

  • How to navigate Help Center & whom to contact for assistance (Partner Support & Operations Hotline)

  • How does the pickup process work (Before/During/After)

  • How to sign up for weekend and/or morning pickups

  • How to prepare items for pickup & our quality requirements

  • How to manage closing dates, change pickup address & window

  • How to update contact details or add new contacts

  • How to access Partner Portal

  • How to update stocks to start selling on RedMart

  • address and window
11:00 AM - 12:00 PM
Every Thursday
Available
Register

Introduction to Store & Catalog Management


Who should join?

  • Person(s) managing Partner Portal


Topics Covered:

  • How to access & navigate Partner Portal

  • How to navigate Help Center & whom to contact for assistance (Partner Support)

  • How to update contact details or add new contacts

  • How to update stocks to start selling on RedMart

  • How to edit product information 

  • How to turn on/off your products on RedMart & discontinue products you no longer sell

  • How to make a booking to update product images and dimensions

  • How to set up all types of promotions (i.e. single, multi-buy, combo deals and LiveUp)


2:00 PM - 3:00 PM
Twice a month on Thursdays
Available
Register


Value Add WEbinars


Title & Content
Time
Date
Availability

Maximising Your Sales

Who should join?
  • Person managing the store on RedMart
  • Person managing marketing activities for the store 
  • Person managing the operations for the store
Topics covered:
  • Find out the types of advertising available with RedMart
  • Learn about the types of promotions you can do
  • Find out the marketing activities for the year
  • Learn how to optimise your products to maximise sales
  • Learn how to achieve operations excellence
  • Learn how to use the information in the monthly business review for decision-making
2:00 PM - 3:00 PM

Once a month on Thursdays
Available
Register

Finance Management

Who should join?
  • Person managing the finance reconciliation for the store
  • Person managing the operations for the store
Topics covered:
  • Understand payment terms and commission
  • Understand the components of the finance section of Partner Portal (i.e. summary, invoices, document history)
  • Understand invoice adjustments
  • Understand undelivered items & returned items
  • Frequently Asked Questions answered!

2:00 PM - 3:00 PM

Once a month on Thursdays
Available
Register



HOW TO REGISTER FOR A WEBINAR

- Click on "Register" on the last column above and you will be re-directed to the registration page (see below). 

- You may select a date (session) that fits your schedule via the dropdown list. 

- After you've selected a session, please input all the following fields before clicking the 'Register' button:

  1. First & Last Name
  2. Email Address
  3. Your RedMart Store Name

- All registrations require approval, please await the confirmation email within the next few days.