If you have created new items on RedMart.com, and these are already visible in your Partner Portal, you may now book an Imaging Service by filling out this BOOKING FORM.
Please note that moving forward, ALL Marketplace Items should be sent to us for having their dimensions taken, regardless if you have provided them in the New Item Creation Template. Please select the most appropriate type of request you require.
Through this form, you will be able to book the following services:
Dimensions and Photography - seller's products will be sent to our photo studio for photoshoot and dimension taking
Editing and Dimensions - seller provides own images; products will be sent to our photo studio for dimension taking
Only Dimensions - seller already sent images prior; products solely require dimension taking
NOTE: These services are available only for items already visible in Partner Portal
Please follow the steps below to book an Imaging Service:
1 - Launch the form, by clicking this link.
2 - Please give us your personal information to be able to identify you as one of our Marketplace Sellers
3 - Indicate the EXACT number of samples you intend to send over. Please be precise as any extra item will be automatically disregarded and any missing item will require a new booking. Also tell us if you intend to send over any temperature controlled items or very big items so that we can get ready to accept them. For temperature controlled items we won't respect the cold chain, hence these items will be disposed.
4 - Prepare an excel file with the necessary information to describe your items. The mandatory information required are RPC, Barcode Number and Product Name. Bookings without a file uploaded or contains incomplete information will be considered invalid.
As the Imaging Services are only applicable to items already listed on RedMart, hence you need to have the RPC number for all the items you intend to send over.
Select the most appropriate type of request and proceed.
5 - Only if you selected the Editing and Dimensions service, you will need to specify the amount of images you're uploading and the confirmation that you have uploaded all of them in Dropbox. Please make sure to respect our requirements and to send us images for items that have been already created. More info on our requirements for the images, here.
- When in Dropbox, please sign out of your own dropbox account to upload these pictures.
- After they are successfully uploaded, please fill in your Store Name in the field [First Name] followed by the your email address.
- Lastly, confirm below that you uploaded the pictures.
6 - Once you submit the form, you will see the following confirmation message.
*Kindly note that if you select "Only Editing", you won't need to drop any samples at our office.
7 - Shooting, dimensions and image uploading will be completed in 2.5 weeks.
A) If you have ≥80 SKUs, please await email from SST to arrange for driver to pickup/drop-off these products
B) If you have <80 SKUs, please send your products to our office 3 working days after this submission. Kindly retrieve them in a timely manner after 3 weeks (products will be disposed if not collected within 1 month).
ADDRESS: 6 Fishery Port Road, Singapore Wine Vault Building, Level 7, Singapore 619747
ATTENTION: RedMart Photography Team
OPENING HOURS: Monday - Friday, 10am to 5pm (please avoid 12-2pm)
1) Label delivery boxes with the store & company name, address and the list of products sent
2) If you list products in cases (bulk), please provide the whole case for dimensions purposes
3) Please provide products that look new and do not have plastic wrapping so as not to affect the quality of the picture
4) The barcodes on the items must match the ones provided in the New Listing template
*Please do not make duplicate bookings for your products unless necessary