For every month of transaction, an invoice will be generated in Partner Portal. In cases when we have to regenerate any of your invoice (e.g. for discrepancy found after the month is closed, or for any bug), you will have access to the original invoice and payout details, as well as to the updated version under Document History.
Log in to Partner Portal, go to "Invoice". Select the month of the invoice you wish to view and scroll down.
In a cases where there is NO regenerated invoice, you should not see any documents under the Document History section:
In case of an invoice regeneration, you should see the previous versions under the Document History section:
- RedMart Invoice shows the commission amount to be deducted from your payout based on successfully delivered items.
- RedMart Credit Note is issued to void the corresponding RedMart Invoice therefore its content is identical to the RedMart Invoice. (e.g. RedMart Credit Note CN-2 is issued to void RedMart Invoice 0123)
- Seller Invoice shows the total amount to be added or deducted to your payout based on undelivered items, items returned to you and any adjustments.
- Seller Credit Note is issued to void the corresponding Seller Invoice therefore its content is identical to the Seller Invoice. (e.g. Seller Credit Note CN-MP00098-7-XXXX-6 is issued to void Seller Invoice MP00098-7-XXXX-6)
You may click on the individual labels to view the invoice and credit note in more detail.
Download Details allows you to download the excel spreadsheet that contain details corresponding to the invoice version(s). Click here to find out more.