Once you have received the email regarding the Undelivered Items to be returned to you, you can expect to receive the items the same week.


All the items uploaded on the Monday, will be returned from Tuesday to Thursday of the same week. If any item is not delivered to you by then, it would be removed from the list of returns.


The items will have a pull out form, that you are required to sign as a proof of reception. From the date of reception of the items, you have 5 working days to come back with dispute, such as missing item, damaged item, etc. Once the 5 working days have passed, no dispute will be entertained. 

For any discrepancy, you should always contact Seller Support. Please do not stall the Driver or the Drivers Coordinators, as they cannot help you with this.