All the undelivered items that are returned to you (returned items) will be written off (deducted) from your monthly payout as seen in (j) and (k):

  • where (j) is the deduction from the amount from undelivered items (d)
  • where (k) is the refund of the deduction in (i)

Click on "Pending Returns" to see which are those items that will be returned to you and, consequently be written off from your payout.