If you received either of these error messages:


1) The following products could not be identified: (list of product codes)

This means your product codes are not valid or not created, you will need to check with sellersupport@redmart.com what is the supplier product code or send the updated product template to sellersupport@redmart.com with the new product codes.


2) The following products could not be updated with new quantity: (Supplier product code)

This means the product is not fully created by Redmart yet, please send an email to sellersupport@redmart.com with the error message so that this can be corrected.