First and foremost we apologise for any inconvenience caused by this system glitch!

In the event that the driver is requesting for more quantities or products not in the pickup list you've seen in Partner Portal or the Pickup request email - please stick to the list you have retrieved from Partner Portal. During the pickup, please call our hotline to report this issue +65 8821 6826

Sometimes there may be lags in the updates pushed to the device and this may result in discrepancy.