If you want to check whether a customer placed an order for your products, please access Partner Portal and to the section "Orders".

In the “Orders” page, the tab "Customer Orders" gives you a real time view of your orders from your customers, meaning that every time you refresh the page, you will see the new order placed.If you want to assess the consolidated quantity that you can start preparing for the pick up, you should check the tab "Pick ups" instead.

In this page you will be able to see:

  1. The consolidated list of items to be prepared for the pick up of the day (TODAY)
  2. The consolidated list of items that will be picked in the following days (TOMORROW, SAT, SUN, MON, etc)


By clicking on each of the day, you will see the detailed picking list. 


VERY IMPORTANT. Please note that the lists are final after the cut off time (indicated for each pick up list to prepare). We strongly recommend you to check the items that you have already prepared against the list in Partner Portal after the cut of time or against the corresponding Pick Up request email sent to you.