Marketing & Promotions 9

• Participating in monthly marketing campaigns
• Types of promotions
• LiveUp promotions
• Setting up promotions
• Setting up single promotions via Partner Portal

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Orders & Pick Ups 21

• Applying for weekend pickups
• Reading your orders
• Reading the order invoice
• Filtering & exporting orders
• Pick Up Schedule: When does RedMart pick up my orders

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Listings & Product Management 12

• Listing new products
• Filling the new product template
• Removing (Discontinuing) existing product listings
• Enhancing your product listing with rich product content & filters
• RedMart product image requirements

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Partner Portal & Store Management 13

• Accessing Partner Portal
• Change password
• Forget password
• Locating your Store ID
• Receiving an error message upon log-in

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Webinars & Partner Support 4

• Signing up for webinars
• Types of webinars & schedule
• Joining the webinar
• Contacting Partner Support

Finance 12

• Receiving the monthly payout
• Calculating commission & GST
• Reading your monthly account statement
• Understanding the summary of the month
• Understanding the invoice of the month

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Announcements 5

• 10/6/19 - [ACTION NEEDED – PLEASE READ] Mandatory 7 Days Pickup For All Sellers
• 7/6/19 - No morning pickups on Sunday, 16 June 2019
• 6/6/19 - Let's Welcome Mid-Autumn Festival With Your New Listings!
• 27/5/19 - New In Partner Portal: You Can Now View Store Contacts!
• 16/5/2019 - Did You Know The Format Of Expiry Date On Your Product Matters?

Legal 2

• Data Sharing for Partners - T&Cs
• MOH: Ban on Partially Hydrogenated Oil (PHO) in all fats, oils, and pre-packaged foods