Marketing & Promotions 9

• Participating in monthly marketing campaigns
• How to Make a Media Booking?
• Types of promotions
• LiveUp promotions
• Setting up promotions

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Orders & Pick Ups 21

• Applying for weekend pickups
• Reading your orders
• Reading the order invoice
• Filtering & exporting orders
• Pick Up Schedule: When does RedMart pick up my orders

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Listings & Product Management 12

• Listing new products
• Filling the new product template
• Removing (Discontinuing) existing product listings
• Enhancing your product listing with rich product content & filters
• RedMart product image requirements

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Partner Portal & Store Management 14

• Accessing Partner Portal
• Change password
• Forget password
• Locating your Store ID
• Receiving an error message upon log-in

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Webinars & Partner Support 4

• Signing up for webinars
• Types of webinars & schedule
• Joining the webinar
• Contacting Partner Support

Announcements 12

• [UPDATED] Seller Penalties for Poor Fulfilment Rates
• 25/6/2020 - Seller Self Pick & Pack (SSPP)
• 8/2/2020 - Spike in demand due to DORSCON Orange status
• 6/2/2020 - High demand for pick ups during weekends AM slot
• 31/1/2020 - Notice on Price Inflations for Health-related items (Face masks & Hand Sanitisers etc)

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Finance 12

• Receiving the monthly payout
• Calculating commission & GST
• Reading your monthly account statement
• Understanding the summary of the month
• Understanding the invoice of the month

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Legal 3

• Data Sharing for Partners - T&Cs
• MOH: Ban on Partially Hydrogenated Oil (PHO) in all fats, oils, and pre-packaged foods
• FAQ - New T&Cs